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  • How does FlyFit track my steps/mileage?
    For iOS devices, FlyFit uses Apple Health to read health data. For Android devices, FlyFit uses Google Health Connect to read health data from another app that records your health data. (Most fitness tracking apps on Android integrate with Health Connect.) FlyFit does not yet record your step data directly. It simply uses the values from Apple Health or Google Health Connect. You will need to use your phone, a 3rd party tracking app, or manually enter in data if there is no data in Apple Health or Health Connect yet. By default, your steps are used to calculate your mileage based on step length. You can customize your step length in your profile settings in FlyFit.
  • How do I connect my wearable to FlyFit?
    In the other sections of the FAQ, we document in detail how to connect an Apple Watch, Garmin wearable, and Fitbit wearable. If you have one of those wearable devices, please refer to those sections. Apple Watch to FlyFit Garmin to FlyFit Fitbit to FlyFit If you have a wearable that is not one of those, you will need to connect your specific wearable to either Apple Health (iOS) or Google Health Connect (Android) to connect your step/mileage data with FlyFit. For other wearables for iOS Search the web for "how to connect <wearable brand name> to Apple Health" and follow the documentation for connecting your wearable app to Apple Health. There are countless wearable brands out there, and most of them work with Apple Health. If your wearable has an app on iOS, and does not connect to Apple Health, please contact us at admin@flybodies.co and let us know what wearable you have so we can help you troubleshoot it. For other wearables on Android Search the web for "how to connect <wearable brand name> to Google Health Connect" and follow the documentation for connecting your wearable app to Health Connect. There are countless wearable brands out there, and most of them work with Android's Health Connect platform. If your wearable has an app on Android, and does not connect to Health Connect, please contact us at admin@flybodies.co and let us know what wearable you have so we can help you troubleshoot it.
  • How can I automatically sync mileage and step data with FlyFit?
    In order to automatically sync mileage and step data, you must have a tracker app that tracks steps and mileage for FlyFit to source data from. If you have a wearable device already - on iOS, connect it to Apple Health - on Android, connect it to Google Health Connect - if you have a Fitbit, connect FlyFit directly to Fitbit If you do NOT have a wearable or tracking app yet - on iOS, you can track steps with your phone - on Android, we recommend getting Google Fit app and using that as a tracker - FlyFit does not currently operate as a step tracking app, it links to other apps that do the step tracking To check if you have connected your tracker app/wearable to FlyFit, follow these steps 1. Open the FlyFit App 2. Go to ⚙️ (Settings) > Health Sync Settings 3. Check if you are connected, you will see a green checkmark saying connected. 4. If it is NOT connected, follow the guidelines in the app for how to connect to Apple Health (iOS) or Google Health Connect (Android), or refer to our our other FAQ questions detailing how to connect to specific wearables. Still having problems? Please feel free to contact us at admin@flybodies.co for dedicated 1:1 support, we’d be happy to help.
  • Why is my mileage in FlyFit different from my mileage in my other app that tracks my mileage?
    If you have an Apple Watch, Garmin, or Fitbit, please refer to the troubleshooting guides in their section of the FAQ If you do not have one of those wearables, here is a basic description of how you can troubleshoot your own wearable if you seeing discrepancies: For iOS FlyFit syncs to Apple Health for iOS devices. You must connect your wearable/tracking app to Apple Health, and then give FlyFit permission to read Apple Health data to see the step/mileage data in FlyFit. If you are seeing different numbers, you can - Ensure your wearable has synced with your tracking app. - Ensure your tracking app is showing the numbers you expect. - Check to see if Apple Health is showing the same numbers you expect. - If Apple Health is not showing the same, then research how to connect your tracking app to Apple Health. This will be different for every tracking app. - Perform a "Health Sync Full Reload" to reload all of your data since you created your account - Contact us at admin@flybodies.co for dedicated 1:1 support, we'd be happy to help. For Android FlyFit syncs via Google Health Connect on Android devices. You must connect your wearable/tracking app to Apple Health, and then give FlyFit permission to read from Health Connect to see the step/mileage data in FlyFit. If you are seeing different numbers, you can - Ensure your wearable has synced with your tracking app. - Ensure your tracking app is showing the numbers you expect. - Change the "Health Connect data source" on the Health Sync Settings page to your specific tracking app - Perform a "Health Sync Full Reload" to reload all of your data since you created your account - Contact us at admin@flybodies.co for dedicated 1:1 support, we'd be happy to help.
  • How do I set my daily step/mileage goal?
    From the “Home” screen on the FlyFit app Tap on your profile picture in the top left-hand corner On the “View Profile” screen, tap on the three dots in the top right corner Select “Edit profile” On the “Edit Profile” screen, scroll to the section labeled “Goals” Update either of your “Daily Mileage Goal” or “Daily Step Count Goal” goals with the value you want When finished, tap on “Save Profile” Navigate back to the “Home” screen and verify your step and mileage goal has been updated on the “Day” tab of the calendar
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